alight customer care representative job descriptionalight customer care representative job description
As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. Alight Solutions Easy 1-Click Apply. * Engage people who need help with their leaves of absence, using a variety of technologies including inbound and outbound telephone and chat Our people are our greatest assets at Alight Solutions because People Matter! Knowing our products inside and out so that you can . * At least 4 years of customer service experience, or a combination of education and experience: * High School diploma and 4 years of customer service experience, OR, * Associate s Degree and 2 years or customer service experience, OR, * A self-starter who has excellent communication skills (verbal and written) and the desire to provide the highest level of customer care and satisfaction, * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, * Ability to receive constructive feedback, then immediately and consistently apply it, * Ability to multi-task using several Windows applications at once while assisting a customer on the phone, * Flexibility to work a specified shift and extended hours as necessary, * Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, * Bachelor s or Associate s degree, or a High School diploma plus equivalent years of related industry experience. 26 Alight Customer Care Representative jobs available on Indeed.com. Aanchal Dhillon - Customer Service Representative - Alight Solutions Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. About Alight Solutions Alight is a leading cloud-based human capital technology and services. Please note that all salary figures . With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. We continuously reimagine what the future could be and believe that tomorrow is created by the actions we take today. Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. These teams are a critical component of Alights health care,retirement and HR-delivery services. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. Learn how this feature works. Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. The average salary for a Customer Care Representative is $37,003 per year in United States, which is 4% lower than the average Alight Solutions salary of $38,792 per year for this job. The estimated base pay is $36,558 per year. Join our team. Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. View Job description, benefits and responsibilities. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Help make it more accurate by adding yours. HDHP or PPO available., At Alight, we believe a companys success starts with its people. Customer Care Representative, Human Resources - Texas Virtual (Work Alight Easy 1-Click Apply. At Alight, we connect passion with purpose. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Customer Care Representative Human Resources. We promote healthy lifestyles and flexible work arrangements for our employees. Want to receive job alerts for similar jobs? |, Route Manager Trainee (Entry Level & Experienced Hire), Assistant Manager, Merchandising - Colonial Plaza, Customer Care Representative - Open to Alight Alumni Only Jeremiah Martin - Customer Care Client Specialist - Alight Solutions Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. We're always looking for great talent. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Customer Care Representative, Human Resources (The Woodlands, TX) job Communicating with customers through various channels. This job is no longer accepting applications. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Responding promptly to customer inquiries. * Create and update employee files in database, as authorized. * Excellent communication & collaboration skills with strong ability to empathize with customers Customer Care Representative Tasks. Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. $50K-$69K Per Year (Glassdoor est.) * Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high-speed broadband cable internet service with minimum upload/download speeds of 200 Mbps/50Mbps and (2) that the equipment supplied by your Internet provider is hardwired to your company issued computer. At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR, Associate's Degree and 2 years or customer service experience, OR, A self-starter with excellent communication skills (verbal and written) and the passion to provide the highest level of customer care and satisfaction, Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, Ability to receive and immediately apply constructive feedback, Ability to multi-task using several Windows applications at once while assisting a customer on the phone, Flexibility to work a specified shift and extended hours as necessary, Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, High School diploma plus equivalent years of related industry experience. Customer Care Representative - with Growth Opportunities at Alight today! Insurance Health insurance Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. * Demonstrate a positive attitude, self-awareness and embrace feedback Customer Care Group jobs | Customer Care Group jobs at Alight Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. Customer Care Representative Human Resources. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Read more Alight hiring Customer Care Representative -Absence Management * Bachelor s or Associate s degree, or a High School diploma and equivalent years of related industry experience. Careers at Alight | Alight job opportunities Customer Care Representative, Human Resources - Charlotte, NC at Alight As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. You have already created a job alert with same filters. Making outbound calls to follow up on tickets or confirm/reschedule a participant's appointments. Fully bilingual on-site outsourcing services in: We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Required Skills. Its a permanent virtual customer care representative Job. 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. Get hired today! Lensa, Inc. - Lensa is a job search engine. Quick Apply. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Esto te describe? Customer Care Representative, Human Resources - Virtual Website navigation for the employee may be needed as well, * Creating and updating employee files in database, as authorized, * Communicating with third parties to assist the caller with updates or inquiries, * Staying current on Alight s programs and services through on-going training provided by Alight Solutions and self-study, * Staying current on client s programs and provisions through on-going training. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. * A demonstrated successful work history in customer service, insurance, or related field. . We strive for Excellence Every Day by collaborating with our clients and colleagues. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. 105,000+ Customer Care Representative Jobs in United States - LinkedIn Customer Care Representative Job Description, Skills, and Salary Our people are our greatest assets at Alight Solutions because People Matter! READ MORE Important information: Our Promise Find out if you meet the requirements! Pros. Our story starts with a simple, universal truth: Every business is a people business. * Bilingual (English/Spanish) is a plus Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. We understand the powerful human connections that create success for organizations. Working as a Customer Support Representative at Alight - Indeed Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions hiring Health Pro Specialist II - April 2023 in Dallas This job listing has expired and the position may no longer be open for hire. Si es as, entonces ReedGroup es para ti! We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. Customer Care Representative Job, Remote or Florida City, FL, Customer Care Representative Job, Remote or Florida, Customer Care Representative Job, Remote or Moro, OR, Customer Care Representative Job, Remote or Texas City, TX. Customer Care Representative, Human Resources - Virtual - LinkedIn Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. Find out if you meet the requirements! Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Please enter a Name and Password so you can update your Job Alerts in the future. This program provides you with the foundation you need to lead to a path of success. The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. You will be notified during the hiring process which checks are required by the position. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. * Access customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight's policies and procedures. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. To deliver on this purpose, we do things differently. New York Equal Pay for Equal Work Act Statement. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I am currently a Customer Care Client Specialist at Alight Solutions specializing in the administration of employee benefits such as health and group benefits, defined contribution, and defined . This role can be a remote/work from home position located anywhere in the Eastern, Central, Mountain and Pacific time zones. This training will take place during the first 5-weeks of your employment, and the hours are full time. We recognize the importance of a work life balance. At Alight Solutions, we are reimaging how people and organizations thrive. Licensing or Certifications for Customer Care List any licenses or certifications required by the position: AKBD, CIP, GB, PMI, CPIM, APICS, SAP, RFCS, NAFTA, ASE Education for Customer Care Typically a job would require a certain level of education. The mission of our customer care teams exemplifies the need for humanunderstanding. #beAlight Alight Solutions Customer Care Representative Reviews Updated Jan 30, 2023 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing Try to use specific examples from your work or school history that relate to the question asked. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Be prepared to answer why you are interested in this particular job opening. Get a free, personalized salary estimate based on today's job market. They answer inquiries by phone, e-mail, web chat, or social media. * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). Our people are our greatest assets at Alight Solutions because People Matter! Alight Easy 1-Click Apply. Job Details. Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! These teams are a critical component of Alights health care,retirement and HR-delivery services. The estimated base pay is $36,558 per year. Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year. We strive for Excellence Every Day by collaborating with our clients and colleagues. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. This role requires that qualified candidates must reside in one of the following states: At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. People can always trust us to say what we mean and depend on us to do what we say. Help us reimagine how people and organizations thrive! Alight Solutions hiring Staffing Coordinator - Round Rock, TX in Round It is a very convenient Job I have ever worked. Find the best jobs in the US, apply in 1 click and get a job today! DISCLAIMER: Must be able to work a flexible schedule based upon high call volume needs. Copyright 2023 Grabjobs Pte.Ltd. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight Solutions Customer Service Representative Reviews Si es as , entonces ReedGroup es para ti! Location At Alight, we are reimagining how people and organizations thrive. Qualifications for a job description may include education, certification, and experience. This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Customer Care business group within Alight, in San Juan, PR. Customer Service Representative Job Description - Forbes Advisor In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. * CAREER DEVELOPMENT & GROWTH: We provide ongoing training, coaching and development. A customer care representative's salary covers health benefits, transportation, housing, and other related benefits. As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. View Job description, benefits and responsibilities. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Customer Care Representative (Open to Eastern & Central Time Zones) Job Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. There is no travel required for this position. Customer Care Representative Resume Examples & Samples for 2023 - JobHero Customer Service / Guest Services, Part-Time At Alight, we believe a company's success starts with its people. Livelihoods Assistant at Alight Uganda - Jobweb Uganda Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. They inform them about products and services, answer their questions and resolve their issues. 2023 Join our team. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide. We are one team, hungry for results, we focus on what matters, and know that for even the most difficult challenges, there is a solution and we will find it. This is a 6 months project and we offer Full Time Shifts (Rotating). Their job is to help ensure customer satisfaction. Related Searches:All Customer Care Representative Salaries|All Alight Solutions Salaries. Alight Solutions Customer Care Representative Jobs Alight Solutions offers a promising . Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. Customer Care Representative Resume Examples. Get the latest news and information. Location: San Juan, Puerto Rico. Customer Care Representative, Human Resources - Texas Virtual (Work from Home) job in Billings, MT. AS A CUSTOMER CARE REPRESENTATIVE, A TYPICAL DAY TO INCLUDE THE FOLLOWING: * Handling a high volume of inbound calls from our clients employees as well as conduct outbound calls for follow up as required, * Greeting the employee, answering concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and/or human resource related services, * Processing transactions such as, but not limited to, health enrollments, tax updates, direct deposit updates, 401k withdrawals or contributions, and retirement elections, * Utilizing your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service with appropriate empathy statements as needed, * Recognizing/acknowledging the need for additional research in order to resolve any issues reported by the customer, and handle this casework throughout shift, * Accessing customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight Solutions policies and procedures. Averages based on self-reported salaries. Ten paid holidays per calendar year (8 fixed and 2 floating). Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Full Job Description. The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Our commitment to Diversity and Inclusion. We are not an agent or representative of any employer. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law.
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